In My TELUS app: - Log in to the app.
- Select Plans & Devices.
- Scroll down to Device Balance to see:
Also, how do I view my Telus bill online?
Visit My TELUS or use the My TELUS app and log in with your username and password. Viewing Your Mobility, Home Services or Business bill can be accessed from the Overview or Billing tab.
Additionally, how do I pay off my Telus phone balance? At the end of your service term, the Device Balance is $0. At TELUS, you can upgrade to the new phone you want, at any time you want. Simply pay off your Device Balance at your nearest TELUS store, then pick your new phone.
In this way, how do I access my Telus account?
Using your login link to sign in to your My TELUS account is easy.
- Open the login link email that was sent to you.
- Select the Log in now button.
- You'll be automatically logged into your account.
What is a device balance?
FLEXtab or device balance is the difference between the full no term cost of your device and the amount you paid for it upfront, and decreases monthly over the length of your term.
Related Question Answers
Why can't I access my Telus account?
If your account or phone number has been cancelled or deactivated, you'll get a message that reads, You cannot access this account because the service is cancelled. As your account no longer exists, it is not possible to log in. To log in, you must reactivate your account or phone number. How do I check my Telus phone?
Find your account number using the My TELUS app - You can also access your account number from the Overview, Usage, Billing, Plans/Travel and Offers tabs at the bottom of the My TELUS app.
- Your account number is also accessible from e. Bills. To download the PDF version of your e. Bill:
How do I check my phone bill?
Most cell phone service providers offer a quick, easy way for customers to check their bill balance. On several services, customers can send a text to their service provider requesting a bill balance, which is sent to the phone as a free text message. How do I pay my Telus bill online?
How to pay your bill - Log in to My TELUS. If you don't have an account, register for one now.
- Select either the Overview or Billings tab in the top navigation bar.
- Select Make a payment in the top left or Pay Bill in the right-hand column.
- Complete and submit the online form.
Is Telus support 24 hours?
24/7 supportTELUS Assist is ready to help whenever you need it, anytime, anywhere.
How do I access my telus email account?
Sign in to TELUS Webmail - Navigate to webmail.telus.net.
- Enter your email/username and password. Select Continue.
What is my telus username and password?
Type 192.168. 1.254 (the most common IP for Telus routers) in the address bar of your web browser to access the router's web-based user interface. The default username for your Telus router is admin. The default password is telus. How do I get to my telus email?
You can access your TELUS email by visiting email.telus.net. This link will redirect you to Gmail.com and the “@telus.net” part of your email address will be pre-populated in the username field. How do I add a device to my telus account?
Set up your new device (for existing TELUS customers) - Log in to My TELUS or register for My TELUS at
- Go to Plans & devices.
- Select the subscriber that will be doing the SIM swap.
- Select the Device tab.
- Select Swap your SIM card and follow the steps on that page.
How do I print my telus bill?
Click Statements. Click the PDF Bill icon for the row of your latest bill (one row per billing account are displayed) Click PDF copy of your print bill, the select the desired month to start the file download to your local computer. How do I call telus from my cell?
Canada-wide special numbers - 611 or *611 (TELUS Mobility Client Care): FREE.
- #123 ( TELUS Pay & Talk Automated Assistant): FREE.
- #TAXI (#8294 ): $2.50 per call + airtime.
- 911 (Emergency Services): Free.
Why is telus so expensive?
The Big 3 Canadian telecom companies (Bell, Rogers and Telus) own 90% of the market and charge higher prices due to a lack of competition. Will my cell phone bill go down after 2 years?
After your two-year term expires, you plan theoretically should reduce in price, since the phone has been paid off. But this is not the case and does not happen automatically if you're a customer on Rogers, Telus and Bell. Will Telus waive device balance?
Unless you plan to cancel your contract early, there is no financial advantage to prepaying your device balance, and in fact, ther may be a detriment - in the past, Telus has waived the final few months payment if you wish to upgrade. You would miss this advantage if your balance was paid off. What is the monthly Telus easy payment?
The TELUS Easy Payment® program allows you to spread the cost of your device over 24 months. Your TELUS Easy Payment® is the amount you pay each month that goes towards paying back the pre-tax balance of your device cost. How long is left on my phone contract?
You can check your contract status by asking your provider – over the phone or livechat – or by logging into your account online. You may also be able to find your contract end date via your provider's app (if you have downloaded it), by checking a bill, or looking through correspondence with your provider. Can you pay off your device plan early?
Can I pay off my Device Plan early? Yes. You can make one-off payments whenever you like. This will reduce the amount you pay for your Device Plan every month, but it won't reduce the overall term. Can you pay off the rest of your phone contract?
If you cancel before the minimum contract term is up, you'll have to pay an early termination fee or buyout your contract. If you want to cancel your mobile phone contract after your initial contract term is up, you can do so at any time, although most companies require 30 days' notice. What happens after you pay off your phone?
When you pay off your device: You continue paying your monthly costs for your talk, text and data plan, but you no longer have a device payment charge on your monthly bill. Any monthly promotional credits you're getting will stop. The paid-off device is eligible to be upgraded to a new device. What happens when your phone is paid off Rogers?
When you pay your phone off you continue paying for the plan you signed for, a bundled rate, what you're thinking of is similar to the Tab system koodo has, you paid 2 things, a service fee and a tab fee, (what Rogers is now currently doing with device financing). The contract is done. What happens when your phone is paid off Bell?
If you end your Bell SmartPay Agreement early, then your remaining device payments will become due immediately. If you are ending your Service Agreement at the same time, the remaining balance on your Agreement Credit (plus applicable taxes) will become due immediately. What is monthly device payment?
When you purchase a device with a device payment agreement, the retail price of your device is divided into monthly installments. So a phone that retails for $599.99 stretched out over 24 monthly device payments would be around $24.99 a month. What is device discount?
What is my Device Discount balance? Your device discount balance is the remaining balance on the upfront discount you receive towards your device at the time of purchase. If you decide to upgrade or cancel your device before the end of your service term, you will need to pay back the remainder of this discount. What is a device Savings Credit?
If you received a device subsidy (indicated on the bill as an Economic Inducement Credit) for subscribing to a wireless voice and data plan, but you renewed your contract for a new subsidy before the end of your term contract, we charge a Device Savings Recovery Fee to cover the device subsidy that you received when How much do I owe on my phone Fido?
You can check the remaining balance on your phone by going on Fido > My account and choosing the number. You will see the information on the right side of the page under: " Device balance ". Hope this helps! 
